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  • What is Echo Phone?
    Echo Phone is a modern audio guestbook featuring authentic vintage rotary phones. Guests at your event can leave heartfelt messages, creating timeless keepsakes you’ll treasure for a lifetime.
  • How does the Echo Phone audio guestbook work?
    Simply place the Echo Phone at your event, and guests pick up the receiver and spin the dial to hear a greeting. They can leave their message after the tone, just like an old-school voicemail! All the messages are saved, and we edit the audio for you after the event.
  • What is a dial-in guestbook?
    A dial-in guestbook is an add-on service that lets your friends and family who can't make it to your event leave messages for you! We provide a toll-free number that guests can call to record their well wishes, and the number stays open for seven days after your event. It's perfect for friends and family who can't attend in person but still want to be part of the celebration!
  • How far in advance should I book?
    The sooner, the better! We recommend booking at least 6 months in advance to secure your date and style.
  • Do you ship internationally?
    We currently only ship within the U.S. and Puerto Rico. If you're doing a destination wedding please see the next question.
  • Do you do destination weddings?
    Absolutely! We love being part of destination weddings. Just reach out to us so we can work with you to accommodate your dates and make sure everything runs smoothly.
  • Can the phones be used at any event?
    Absolutely! While Echo Phone is popular at weddings, it’s perfect for any occasion, including baby showers, milestone birthdays, corporate events, and even celebrations of life.
  • How do I book an Echo Phone?
    You can book directly on our website by selecting your event date, location, and preferred phone color. We recommend booking as early as possible, as dates fill up quickly.
  • What is included in the rental?
    Every rental includes the vintage rotary phone, a sign for instructions, and professional audio editing to ensure your voicemails are clear and high quality.
  • When will I receive the phone?
    You will receive the phone a minimum of two days before your event date.
  • Can I customize the phone or the greeting?
    Yes! You can absolutely personalize the greeting on the phone. We’ll install your custom greeting before shipping it out, so it’s ready for your event as soon as it arrives! If you don’t have a custom greeting, we can also provide a default message.
  • How do I return the phone after the event?
    We include a prepaid shipping label in your rental package. Simply pack the phone back in its original box and drop it off at your nearest shipping location.
  • Can I test the phone before my event?
    Yes, we encourage testing the phone before your event to make sure everything is working perfectly.
  • Does the phone need to be plugged in?
    No, the phone is completely wireless-no outlets needed.
  • Where should I place the phone at my event for the best sound quality?
    It’s best to place the phone in a quieter area. As long as it’s not directly next to a speaker or live music, your audio will turn out just fine!
  • How many messages can the phone record?
    There’s no limit! Our phones can record as many messages as your guests want to leave, so feel free to keep the love and laughter coming all night long!
  • How do I receive my audio files?
    Once we’ve edited the recordings, you’ll receive a digital download link with all your voicemails.
  • When will I receive my audio?
    Our typical turnaround time for audio is 2-4 weeks from when we receive the phone back.
  • When will I receive my vinyl record?
    Vinyl records typically take 4 weeks to ship out once audio is approved by the client.
  • Will I still receive a digital file if I order a vinyl record or cassette?
    Yes, absolutely! You’ll receive your digital file along with your vinyl or cassette, so you can enjoy your messages both digitally and physically.
  • Can I order a custom vinyl record or cassette after my event?
    Yes, you can! If you’d like to order a vinyl record or cassette after your event, just reach out to us, and we’ll be happy to make it happen so you can have a lasting, tangible keepsake of your special day.
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